We Build Better Systems.
You Build A Better Business.
Your next customer is already looking for you.
The question is: how quickly do you respond when they reach out?
We help growing businesses remove friction from how they attract, capture, and follow up with leads — using smart digital systems, automation, and AI-powered workflows that actually get used.
Better processes that drive action.
Who We Work With
We work best with small to medium-sized businesses that already have a solid foundation and are thinking seriously about what comes next.
Typically, that looks like businesses who:
If you are in a growth phase and starting to feel the strain on their systems
You know your systems work… but also know they’re starting to creak
You want to grow without constantly adding headcount or pressure
You care about responding quickly, doing things consistently, and giving customers a better experience
You are prepared to invest in improving how the business runs — not just putting short-term fixes in place
If you’ve caught yourself thinking “we’re probably losing leads somewhere” or “this really shouldn’t still be manual”, we’re usually a good fit.
What We Actually Do (In Plain English)
At our core, we design and implement systems that help businesses respond faster, follow up better, and convert more opportunities — without adding admin load.
We combine digital strategy, automation, and AI where it makes sense, always starting with the process first.
FMG Fundaments
Lead Generation &
Speed-to-Lead Automation
Most businesses don’t have a lead problem.
They have a response-time problem.
We help you:
Capture leads from your website, ads, calls, and forms
Instantly route them to the right place
Trigger automated (but human-feeling) follow-up
Ensure no enquiry ever goes cold
Speed matters.
The business that responds first usually wins — regardless of price.
AI Receptionists & Call Handling
30% to 40% of calls to Australian Small to Medium size businesses go unaswered - and 85% of those will never try to call back. That's revenue quietly walking out the door.
Our fully automated solutions:
Answer calls 24/7
Qualify enquiries
Capture every call and key details accurately every time
Route calls, book appointments, or trigger follow-ups
Provide consistent, professional first impressions — every time
For businesses that rely on inbound calls, this is often the single biggest uplift in conversion and customer experience.
Lead & Customer Data Reactivation
Your most valuable leads are often the ones you already paid for.
We help you:
Re-engage old leads and past customers
Segment databases intelligently
Run automated reactivation campaigns via SMS, email, and voice
Create ongoing nurture sequences that feel personal without being invasive
This often overlooked practice is one of the highest ROI activities that you can easily implement.
Reputation Management
Most businesses know reviews matter.
Very few have a reliable process for generating them.
We help you:
Automate the review request process
Make it easy for happy customers to leave feedback
Monitor and respond to reviews consistently
Identify and address issues before they become public problems
Build trust at scale, without chasing people manually
Increase your ranking in google search
Your reputation is doing more than shaping trust — it also affects how visible you are in Google.
Managing it properly helps with both, without needing constant attention.
A Depth of Experience
At Frontline Media Group, we are a team of dedicated professionals committed to revolutionising the way businesses operate through advanced automation solutions.
With years of experience in the industry, we specialise in helping companies streamline their workflows, integrate tools seamlessly, and achieve greater efficiency with our user-friendly automations.
Our mission is to empower businesses to focus on growth and innovation, while we handle the repetitive tasks that slow them down.
Todd Hobley
Director
No Lock In Contracts
We’re confident that our solutions will streamline and transform the way you run your business.
If you don’t see results or feel that our platform isn’t the right fit for you, you can walk away at any time — no questions asked (well, maybe one or two, just make sure it's not something we can easily fix).
